My app still won’t connect If Spotify only appears to be down for you and your app won’t connect to the internet, it could be that your app is in Offline Mode. To take Spotify out of Offline Mode on your phone/tablet, tap your profile picture in the Spotify app, tap Settings And Privacy and select Playback. If Offline is switched on, you can toggle it off here. You can also access this setting on your PC by clicking the Spotify or the Windows menu and toggling off Offline Mode. I can’t sign in to Spotify with Facebook or Apple If you’re unable to sign in to Spotify with Facebook or Apple, it might be that the app is in offline mode. To resolve this issue, sign in with an email address and password instead and follow the troubleshooting steps above. Alternatively, contact Facebook or Apple for assistance.
